Waymere

This browser is not letting the page store anything, for example in a private window. Your chats can't be kept here, but you can still talk.

How your words are handled

• Not kept by default. When you leave or close the page, the conversation is gone from this device.
• Replies are written by Claude. To write each reply, your recent messages are sent securely to Claude, made by Anthropic, under Anthropic's commercial terms. Anthropic does not use them to train its AI, and normally deletes them within 30 days. Waymere itself does not store or log what you write. If the AI can't be reached, the simpler replies are made on your device.
• Anonymous counts. To keep the service running safely and affordably, Waymere counts how it is used: how much AI each reply needed, how long it took, whether it showed signs of risk, which listener was chosen, and your country and region (worked out from your connection, not your exact location). It may also make a visitor code that changes every day, so nobody can be followed from one day to the next. None of this includes what you write, and your internet address is not stored. The counts are deleted automatically after a set time (90 days unless changed).
• Problem reports. If something goes wrong in the app, such as the AI not answering or a reply being stopped by the safety checks, the page tells Waymere's server what kind of problem it was, with your browser type (for example "Safari on iPhone"), so it can be fixed. These reports never include what you write, and your internet address is not stored. They are deleted on the same schedule as the counts.
• Counting which buttons are used. To see which parts of Waymere help and which nobody uses, the page counts taps on its buttons (such as Breathe, Get help or Save chats) and how many people finish setting up Save chats or the guide. It never counts what you write, and it records no internet address, device details, location or code that could tell visits apart. Counts are added together by the hour on Waymere's own server, kept for the same time as the anonymous counts above, and not shared with anyone. This is allowed without asking first, but you can say no: turn off "Help improve Waymere" below. If your browser sends a Global Privacy Control signal, Waymere takes that as a no.
• Voice is optional. If you speak to the app, some browsers, such as Chrome, send your voice to an online service to turn it into text. Some reading voices also use the internet. The list of voices in Voice settings shows which.
• If you choose to keep chats, they are locked with your passcode and stay only in this browser on this device. They do not sync to other devices, and nobody else, including Alison, can see them.

Counts which buttons are used, never what you write. Turning it off stops it straight away, on this device.

Saving your chats

Off unless you choose. Saved chats are locked with your passcode and stay on this device only.

Staying safe on a shared device

• If someone you are worried about uses this phone or computer, it may be safer not to keep chats, or to use a private browsing window.
• Tap Leave, or press Shift three times on a keyboard, to clear the screen at once. This does not remove the page from your browser history.
• Saved chats can disappear if your browser's site data is cleared, so don't rely on them as your only record.

What the news has shown

• Many people already do this. In a Mental Health UK poll of 2,000 adults in November 2025, 37% had used an AI chatbot for mental health or wellbeing support. Easy access and long NHS waits were among the reasons. ITV News
• Their advice can be hit and miss. NHS England's national mental health director warned that chatbots can give harmful advice, and urged people to use only tools proven to be clinically safe. The Times, via AOL
• They can miss a crisis. A Stanford study in July 2025 found therapy-style chatbots sometimes gave stigmatising or unsafe replies and failed to spot a crisis. OECD summary
• Long chats can weaken safeguards. OpenAI has said its safeguards can become less reliable in long conversations. Decrypt

What Waymere does about it

• Listens in a counselling style. It follows person-centred counselling: it reflects back, never gives advice, and gently questions "always" and "never" thinking instead of just agreeing.
• Puts safety first. It checks for signs of crisis on your device before any AI reply, and shows checked UK crisis numbers straight away.
• Stays on track. Its rules are restated with every message, and every reply is checked before you see it, so it is much less likely to drift into another role.
• Points you onwards. It helps you find a person to talk to: NHS Talking Therapies, your GP, or a qualified counsellor.
• Respects your privacy. Nothing is kept unless you choose, and kept chats are locked with your own passcode on your own device.

What it is not

• It is not therapy, a diagnosis or treatment, and it is not an emergency service.
• Its replies are written by AI with safety checks around it. That makes it safer than an open chatbot, but not risk-free.
• It hasn't yet been tested in a clinical study.

Sorry, this browser can't read replies out loud. You can still read them on the screen.

Talking instead of typing

Tap Speak next to the message box, then talk. If that doesn't work, tap the microphone on your keyboard instead.

Privacy

Your phone or computer may use the internet to turn your voice into text, or to read replies out loud. If someone nearby might overhear, use headphones or keep this off.

How it will look

This changes the messages only. It is remembered on this device.

• Instagram and TikTok do not let websites share a link directly. Their buttons copy the link for you to paste in.
• Snapchat, Messenger, Signal and others: Copy the link and paste it in.
• Sharing opens the other app, and that app keeps what you send. If someone else uses this phone or computer, they may be able to see it there.